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By: DentalTechGuy

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David,

I think you are confused when you are reading your estimate. An ADDITIONAL Dexis Platinum costs $10,496. But the initial Dexis Platinum purchase price is $14,495.

I don't feel comfortable posting the entire Schein estimate on the website, but I will post the snippet that shows the Dexis Platinum pricing. View it at the bottom of the post above.

I completely disagree with you as far as quality. We repair and refurbish sensors every day all day, I have seen the insides of probably 250 Dexis Platinum sensors just last year and their components are no different than most other sensors on the market. We've taken hundreds of thousands of xrays with every sensor on the market and I can tell you that there is no justification to spend twice as much on a Dexis sensor when you have other sensors on the market that produce comparable images for literally half the price.

Just like Quickray, XDR, etc are made by E2V Technologies (http://www.e2v.com/)….Dexis sensors and the new Gendex GXS700 are made by Fairchild Imaging (http://www.fairchildimaging.com/applications/medical.htm). Two different technology companies, almost identical components.

I know quality of a website doesn't necessarily determine quality of a company….but c'mon, Fairchild Imaging website is from the 1980's, E2V is obviously aware of their technological surroundings.

Also, your extended warranty for 3 sensors is a total of $1,295 per sensor per year… Thats $3,885 per year for the chance to possibly get a replacement sensor. Keep in mind that if there are absolutely any marks on the housing that would indicate even the slightest chance that a patient bit on the sensor, they won't honor the warranty. If you are saying that you are getting all three sensors under warranty for $431 per year than I call BS. Please email us a copy of your quote/invoice so we can post it up here.

These are just a few things that you learn after you make the ridiculous investment into Dexis, or if you are a company that specializing in taking these sensors apart and fixing them. We've received over 200 Dexis Platinum sensors for repair last year, all within 1 or 2 years of purchase date however Dexis wouldn't honor their warranty because of nicks or scratches. I'm not saying that other companies would replace a broken sensor if there are marks on the housing but if they didn't…$5,000 for a replacement sure beats $10,000.

Am I right? $5,000 better than $10,000?


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